Frequently Asked Questions

FAQ

What does RiskRelease do?

RiskRelease releases your renter’s insurance responsibility at your apartment community by automatically satisfying the lease requirement for you. Your renter’s insurance requirements are met and your obligation to provide protection against fire, smoke, explosion, water discharge and sewer backup is released.

What does "Release" mean?

By simply signing your lease, RiskRelease provides the liability protection that you are required to provide, thus “releasing” you from this burden. This compliance is automatic and makes providing proof of insurance no longer necessary. When enrolled with RiskRelease, no renter’s insurance is required.

What are the requirements of the lease?

Proof of Insurance must…

  • Be valid and active.
  • Provide coverage for fire, smoke, explosion, water discharge, and sewer backup
  • Have a minimum Limit of Liability as required by your community. (example: $100,000)
  • Have the required “Additional Interest” Name (the apartment community name) and address on the policy as an “Additional Interest.”
  • Correctly identify the leased address as the insured premises.

How do I upload my proof of insurance?

If you are uploading a document to RiskRelease, you will only need to upload your proof of insurance or the policy declaration page(s) that meets the lease’s required information. Documents must be uploaded as a PDF, PNG, JPG or JPEG and should match the information entered through the upload steps.

What is an "Insured Premise"?

It is a specified location on the insurance policy where coverage is applicable in the event a claim. Insured Premise can also be referred to as “Location,” “Insured Location,” “Resident Premises,” “Insured Property Address,” and other similar names used by your insurance company.

What is “Additional Interest”?

An Additional Interest, also referred to as an Interested Party, is a third party that is listed on an insurance policy for the purpose of receiving notifications in the event of a notice, modification or cancellation of a policy. For RiskRelease, the Additional Interest should be listed as the name of your apartment and specific PO Box for your community. Check with your leasing office for the specifics regarding your Additional Interest Name and Additional Interest Address required for your community.

What is my apartment community name?

For RiskRelease, apartment community names are NOT their legal entity name written in the lease agreement, but instead they are simply the promoted “street” name that uniquely identifies each community. If you are unsure about your community name, please contact your leasing office.

What is the limit of liability requirement for my community?

There is a minimum limit of liability insurance that is required for every resident for communities that partner with RiskRelease. This limit is used to pay for property damages that arise from fire, smoke, explosion, water discharge or sewer backup caused by a resident’s negligence. Check with your leasing office for the exact limit requirement in your community.

Can roommates share a renter's insurance policy?

Yes, but all roommates must be listed on the policy and included as insureds. Otherwise, each resident will need their own policy to maintain compliance with the lease agreement. It should be noted that if a unit is with RiskRelease, then entire unit is covered regardless of the number of roommates.

Is requiring renters insurance legal?

Yes, an apartment community can specify renter’s insurance as a requirement of the lease agreement. However, RiskRelease residents meet this requirement automatically, so no personal insurance is required for compliance with the lease.

Is renters insurance required by law?

There is no law stating it must be required, however, a lease agreement is a binding contract and is enforceable by law.

Am I forced to use RiskRelease?

No, residents can provide their own proof of insurance by following the upload steps by clicking here.  Some communities may elect to include the RiskRelease program across all residents in which case a personal renters insurance becomes optional and is no longer required in the lease.

What is protected by RiskRelease?

RiskRelease protects the community against property damage caused by resident negligence for the perils of fire, smoke, explosion, water discharge and sewer backup.

What to do in the event of a claim?

In the case of an emergency, please call 9-1-1. Otherwise, you should contact a member of your property management team in the event of a claim.

What is not protected by RiskRelease?

RiskRelease does not cover damage to personal property, theft, burglary, vandalism, bodily injury or personal injury. With enrollment in RiskRelease, residents are releasing their insurance liability requirement and are not a direct beneficiary of coverage. Instead, residents benefit from the “release” of the hassle surrounding renter’s insurance while still meeting their lease requirement.

What if I have other questions?

Please direct all other questions here.

What does RiskRelease do?

RiskRelease releases your renter’s insurance responsibility at your apartment community by automatically satisfying the lease requirement for you. Your renter’s insurance requirements are met and your obligation to provide protection against fire, smoke, explosion, water discharge and sewer backup is released.

What does "Release" mean?

By simply signing your lease, RiskRelease provides the liability protection that you are required to provide, thus “releasing” you from this burden. This compliance is automatic and makes providing proof of insurance no longer necessary. When enrolled with RiskRelease, no renter’s insurance is required.

What are the requirements of the lease?

Proof of Insurance must…

  • Be valid and active.
  • Provide coverage for fire, smoke, explosion, water discharge, and sewer backup
  • Have a minimum Limit of Liability as required by your community. (example: $100,000)
  • Have the required “Additional Interest” Name (the apartment community name) and address on the policy as an “Additional Interest.”
  • Correctly identify the leased address as the insured premises.

How do I upload my proof of insurance?

If you are uploading a document to RiskRelease, you will only need to upload your proof of insurance or the policy declaration page(s) that meets the lease’s required information. Documents must be uploaded as a PDF, PNG, JPG or JPEG and should match the information entered through the upload steps.

What is an "Insured Premise"?

It is a specified location on the insurance policy where coverage is applicable in the event a claim. Insured Premise can also be referred to as “Location,” “Insured Location,” “Resident Premises,” “Insured Property Address,” and other similar names used by your insurance company.

What is “Additional Interest”?

An Additional Interest, also referred to as an Interested Party, is a third party that is listed on an insurance policy for the purpose of receiving notifications in the event of a notice, modification or cancellation of a policy. For RiskRelease, the Additional Interest should be listed as the name of your apartment and specific PO Box for your community. Check with your leasing office for the specifics regarding your Additional Interest Name and Additional Interest Address required for your community.

What is my apartment community name?

For RiskRelease, apartment community names are NOT their legal entity name written in the lease agreement, but instead they are simply the promoted “street” name that uniquely identifies each community. If you are unsure about your community name, please contact your leasing office.

What is the limit of liability requirement for my community?

There is a minimum limit of liability insurance that is required for every resident for communities that partner with RiskRelease. This limit is used to pay for property damages that arise from fire, smoke, explosion, water discharge or sewer backup caused by a resident’s negligence. Check with your leasing office for the exact limit requirement in your community.

Can roommates share a renter's insurance policy?

Yes, but all roommates must be listed on the policy and included as insureds. Otherwise, each resident will need their own policy to maintain compliance with the lease agreement. It should be noted that if a unit is with RiskRelease, then entire unit is covered regardless of the number of roommates.

Is requiring renters insurance legal?

Yes, an apartment community can specify renter’s insurance as a requirement of the lease agreement. However, RiskRelease residents meet this requirement automatically, so no personal insurance is required for compliance with the lease.

Is renters insurance required by law?

There is no law stating it must be required, however, a lease agreement is a binding contract and is enforceable by law.

Am I forced to use RiskRelease?

No, residents can provide their own proof of insurance by following the upload steps by clicking here.  Some communities may elect to include the RiskRelease program across all residents in which case a personal renters insurance becomes optional and is no longer required in the lease.

What is protected by RiskRelease?

RiskRelease protects the community against property damage caused by resident negligence for the perils of fire, smoke, explosion, water discharge and sewer backup.

What to do in the event of a claim?

In the case of an emergency, please call 9-1-1. Otherwise, you should contact a member of your property management team in the event of a claim.

What is not protected by RiskRelease?

RiskRelease does not cover damage to personal property, theft, burglary, vandalism, bodily injury or personal injury. With enrollment in RiskRelease, residents are releasing their insurance liability requirement and are not a direct beneficiary of coverage. Instead, residents benefit from the “release” of the hassle surrounding renter’s insurance while still meeting their lease requirement.

What if I have other questions?

Please direct all other questions here.